Description
Join us for this engaging three-part webinar.
Part 1: Getting the Team On Board: Building Confidence Around Pricing
Understanding the numbers is only part of the picture. If pricing feels uncomfortable within the team, that discomfort will quickly surface in client conversations.
This session moves from financial clarity to team confidence. We will challenge common misconceptions about profit, and explore how open, transparent conversations help teams feel informed and assured. We will also look at how to talk about pricing internally in a way that translates naturally and calmly to clients, and how to support colleagues to handle pricing enquiries with confidence.
Part 2: But I Already Explained It!” Why Your Team Resists Change and What To Do About It
Even when the numbers make sense and the explanation feels clear, resistance can still appear.
Using price increases as a practical case study, this session explores why change conversations so often fall flat. We will look at the gap between what leaders believe they have communicated and what teams actually hear, and introduce a simple structure to reduce friction before it escalates.
