Description

This webinar will look at causes or errors in veterinary practice.  Human errors can never be avoided but systems of work can be put in place to try to make errors less likely to happen.
Time invested in drawing up protocols, guidelines & checklists can reduce the likelihood of errors, ensure team consistency and improve outcomes.
We will look at how to establish these in practice, then how to audit their use to ensure that they are effective.
If things do go wrong this can be a great opportunity to learn from errors or near misses and put in systems to reduce the chance of the same errors happening again. For this to be effective practice leaders need to make it clear to their teams that looking at these significant events is about changing systems not about blaming individuals.