Top 5 reasons why practices receive complaints about Animal Health Certificates (AHCs)
We surveyed over 40 practices about their AHC processes.
The top 5 reasons practices receive complaints are:
Invalid AHC
Rabies vaccination issue
Pet owner not understanding requirements
Pet owner given incorrect information
Price
It turns out that it’s more than just invalid AHCs causing issues, it’s also communication within the team and with the pet owner.
If your practice is struggling with complaints around AHCs or a team that would rather not be doing them at all, please join us for a webinar that will help you fine tune your practice process. We will give you all the tools you need to create a process that’s easy for the team to follow, keeps customers happy and delivers profit to your practice.
Sign up using https://www.ovform.com/webinarvet to receive 5 free credits allowing you to issue 5 AHCs on us PLUS 25% off your first purchase**.
**This discount is only available to new practice sign ups and excludes subscriptions and practices with existing corporate agreements.
https://www.ovform.com/webinarvet
+44 77453 65869