Description
Congratulations! You have made it to the next step in your career that promotion hasfinally arrived. Its all fun and games until you have to now discipline a colleague thatnow reports to you. In this session we will cover off the challenges and pitfalls thatoccur when you suddenly find yourself in a position that means you will now beleading people that were on the shop floor with you.
We will cover amongst other things:
Boundaries: How high is too high?
This sucks: The emotion of the moment
Help me to understand: key phrases that may assist your journey
A few other secret tricks too!
