Description

In this session we will explore evidence-based tips and tools to improve patient safety in the ultra-adaptive, veterinary, emergency care setting.
Veterinary healthcare is described as a complex sociotechnical system; it is dynamic, unstable, and constantly changing with multiple factors which must be considered when problem solving. The emergency and critical care setting epitomises this type of system and must strive for excellent patient safety whilst remaining ultra-adaptive. By considering the type and nature of work that is carried out in any setting it is possible to fully consider safety and therefore implement effective strategies to prevent adverse events occurring and to improve the efficiency and performance of teams whilst ensuring their health and wellbeing is attended too.
By seeking to understand the lessons learned by other safety critical industries such as aviation, nuclear power, and healthcare we can successfully translate them to provide effective solutions to patient safety challenges.
For all veterinary professionals the desired result of their work is likely to be excellent patient outcomes. To achieve this, it is vital to look beyond excellence in clinical skills and knowledge and consider the nontechnical or non-clinical skills required, the health and wellbeing of the team, the systems and process which support the work and the culture of the team and organisation.