Description
Assuming attendees already understand the medical and emotional benefits of Fear Free on patient health, this course takes a deeper dive into the broader opportunities Fear Free offers veterinary hospitals: its ability to foster collaboration, improve client care, distinguish practices from competitors, and provide team members with greater job fulfillment and more meaningful client interactions. Experienced veterinary business advisor Bash Halow draws on insights from more than 500 visits to veterinary hospitals across North America to help attendees understand how to launch a Fear Free initiative, maximize its team-building potential, and create the leadership structure necessary for long-term success. The session also explores how Fear Free principles can improve communication, workflow, client compliance, and hospital culture. Real-world examples, success stories, and interactive audience exercises keep participants actively engaged throughout this dynamic and practical hour of education.
Learning Objectives
- Understand the most impactful business and managerial benefits of a FearFree approach to patient care.
- Learn the most important, credible sources of FearFree techniques and protocols.
- Learn how FearFree impacts the veterinary visit: on patients, on pet parents, on individual employees, and on team health.
- Learn how to engage employees on an exploration of FearFree veterinary care that maximizes its team building capabilities and improve buy-in
- Learn how FearFree builds a template for management to improve subsequent veterinary hospital initiatives.
