Hello, it's Anthony Chadwick from the webinarett welcoming you to another episode of Vet Chat, the UK's number one veterinary podcast. And I'm super, super pleased to have an old friend of mine, Paul Dunn on the line. Paul is the co-founder of B1G1.
I've known Paul for well over 10 years now. He's an inspirational figure in the work that he's done with B1G1. Paul, thrilled to have you on the podcast.
And I'm sure your weather in in sunny Queensland is, is rather better than ours, although the sun is shining in Liverpool. That's good. Well, as you know, normally I'm in, I'm in Singapore, where the weather forecast is recorded.
It basically goes like this. It'll be 32 degrees with a chance of a thunderstorm. And the funny thing is they're right every day about that.
So now I'm in, I, I'm in what's called the Gold Coast, and, and, in Queensland. And, it's very, very cold. It should be summer, but it was very, very cold today.
But I feel very, very warm, that's a segue, Anthony, to be chatting with you and, and with the people. And this is a very important word, the, the, the people who, quote unquote, belong to Webinar vet, and we'll, we'll talk more about that sense of belonging in just a moment, because as you know, it's, as you said, 10 or 15 years ago when we first met and everything you've done has just been so inspiring. So it's my absolute privilege to be with you.
Oh well thank you Paula, and I, I have to also wish you a happy unbirthday today, because it isn't your birthday, but it, it, you are 29,188 days old and really interested in what you were telling me before about celebrating each day and having gratitude for each day. It's, it completely changes people's mindset if you celebrate. The little pleasure of like.
Surely does. And, it's all about the, the tiny little things, you know, and, and essentially, one of the things that, and, and it's important I don't make this all about B1G1. But one of the things that, you know, B1G1 makes it so easy for people to do is to be able to express that gratitude to their team members in a really interesting way.
And of course, to their clients, in a very interesting way. And interestingly enough, I'm using the word interestingly a lot. To, people that they never even get to meet.
So yes, right now, we are at 335, I think 36, 336 million, impacts, that have been as in positive impacts that have been created in the world to create a better future for us and, and. And, you know, how, how could you not get up every day to be, to be excited about that. And when I first met you, you remember, it was just, you know, this, this tiny idea.
And, and you may remember meeting Masami and, and, my, my co-founder. And, I, I remember very well when, you know, we, An Anthony, we all have, don't we? We all have moments, right?
Moments in our life where we, we, we kind of get something, right? And, this was a moment for me where I was mentoring her. She had a little tiny little food business.
And, she came into this, mentoring room, and, she obviously had been somewhere, obviously, and I don't mean she'd been on the town. I mean she'd been somewhere in her head. And she said, can we change the way we mentor today?
And I said, Sure, what do you have in mind? And she said, Well, normally you ask the questions, so can I ask the question today? I said, Sure, go.
She said, Well, I want you to imagine, what if we could? She said, What if we could create a world where every time business was done, Something great happened in the world. Every time we were on Zoom, every time, we, we had an appointment, every time we, whatever, and every time someone did something great, that something great happened in the world.
And I was at that time, Anthony, you may remember, I was living in Australia and so people would have called me an Aussie bloke, I think. And when she said that, I said, Oh, wow, that'd be awesome. You know, just like a sort of Aussie vet might say it.
Hello, Aussie vets. I hope you're enjoying me talking about you. And, and she said, Oh, well, yeah, but I don't think you get it.
And I said, Well, help me get it. And she says, Well, in my mind, I've called. To buy one give one, which lasted, by the way, for about 24 hours, buy one, give one.
And I said, Well, how would that work? She said, Well, imagine you go down to an electronics store and, and you buy a, you know, big TV or something. And I said, Well, I, if I go down there to buy it, they're not going to give me another TV but.
That's like a crazy business model. And, and she said, No, you, you misunderstand. And, and this was the moment.
She said, So you're getting that TV on account of how you want bigger pixels, brighter pixels, you know, all of that kind of stuff. So she said, how would it be if when that happened, that this was the moment. How would it be when that happened, someone who could not see?
Got the gift of sight. I thought, oh my God. And then I'm surrounded by books, you know, as you are to do when you're mentoring.
And she said, Oh, imagine, you know, author sells a book and imagine a tree getting planted. Or, I imagine, I had a cup of coffee with me at the time, and she said, imagine every time someone gets a cup of coffee, a child in need of water gets, life saving water. And I went, Oh my God, can I be your mentor for the rest of your life?
And that was, that was the game-changing moment for me. And I hope, by the way, in terms of game changing, that some of the ideas that we'll talk about tonight, will have that same kind of Sort of, you know, impact on the people that are listening to us. And by the way, let me just say, wherever you are in the world, thank you so much for listening to us.
I feel very privileged to be with Anthony and of course very thrilled that you're tuning in as well. Yeah, no, thank you so much for that. That's such a beautiful story and, and I'm a great believer, Paul, in R&D.
R&D to a lot of people means research and development, but, to me it means rip off and duplicate because of course the idea that you had and Masumi had. We've also done something similar in that every time somebody buys a membership at Webinar vet, we plant two trees and you know, that's my passion, and I'm sure we'll spend a bit of time talking about the UN sustainability goals. We are in a tricky position.
Within the world, and yet I have a great faith and a great hope that we can turn the ship around in all these sort of areas, you know, and progress has been made and obviously COVID, I think stymied things, but. You know, your 336 million impacts. You know, that's amazing, but actually just making one impact makes a difference.
And then two impacts make a difference, so sometimes people go, I don't know how to start this journey. To be more sustainable, to be more giving, because how do I start this journey and of course the old Chinese proverb. The journey of 1000 miles starts with the the first step, doesn't it?
Yeah, yeah, and, and you it's really interesting that you mentioned that, you know, the, the interesting thing is, I, I think that at some level, We all get it, you know, we all get it. The, the problem is the the how to has, has never been clear. And I think that at, and all of the members around the world of B1, and I think that what they're doing is they're putting it at the very core, you know, whether it's a Zoom meeting, whether it's a meeting, or whether it's, it doesn't matter what it is.
So for example, if you and I were meeting on Zoom right now, 5 kids would be getting access to life-changing education. And what's really interesting now is that because of some very interesting developments, The, the, your customers, that is to say in the, in the, in the vet practise, the veterinarian practise, your customers or clients, whatever it is you call them, I, by the way, would prefer you to refer to them as members we may talk about that in just a moment, but, but that they can actually choose. So when, when, when that happens, you get this really, really important sense of connection and I think Anthony, that the, I, I was talking to someone the other day and, and, and, I, I was writing a little playbook for something.
And they said, you know what, Paul, what this is actually all about is winning every day, winning every day. And I thought, wow, that's a very interesting way of saying it, winning every day. And then I started to think about what is it that we need to do to win every day.
And one of the most important thing I realised is it's kind of hard to do that on your own, right? We, we need to connect with others, other people on the team, other people in our family, we need to connect. And I like what, Brene Brown said, you know, all those years ago in, in her first, TED Talk.
I know Brene, by the way, and she, she is just a hootch, she really is. And, she, where she said, connection. She, she was really blunt.
She said, connection is why we're here, right? It's what gives meaning and purpose to our lives. And so, it's one of the reasons why I think, you know, when you and I were talking a little while ago, we talked about this whole thing around, around values as opposed to value.
Now value, Is crucially important, crucially crucially important, always has been always well. But now as we're seeing all these different things unfolding that we never thought would unfold. I mean, come on, you know.
So now we're seeing it's not so much about value, it's about values and values are increasingly or you, how do you measure that, right? I think you measure that by what you stand for. So one of the things that I, I love talking about with business owners is that what happens when you make these shifts, and so some of the shifts, for example, are me to we, right, you really get it to me you've got a shift over there.
It's, it's, it's not inputs, it's outcomes, it's not value, it's values and importantly, it's not transactions. It's belonging, it's belonging. And so what we need to do is to find ways to, to monetize that relationship, if you will, and when that happens.
Amazing things open up, they, they, they really, really do. So I think that that connecting and there are a whole lot of other C words obviously that that follow off the back of that, but I also think it's not just connecting, I think it's connecting collectively, if that, if that makes sense, right? And of course that's one of the great things about Wear that.
That you've got this this this movement, you know, it's created community and I think it's always really lovely to be on LinkedIn or to get an email from somebody who just says thank you for what you're doing, because by digitalizing, you've digitalized your business, our business has been digitalized and. You know, I was talking about every business had to be a digital business. 10 years ago and people learned a little bit about that, but, but actually the pandemic encouraged everybody to transition very quickly because if you didn't digitally transform, you were in the house on your own, whereas because we've had the digital network, we were able to stay together within the pandemic, which I think was really powerful and actually during that time, a lot of physical conferences couldn't be held.
We actually were involved in taking conferences where they would have lost hundreds of thousands of dollars and being able to take them online for them and create festivals, which was a festival of learning for the profession, which was, such a privilege to be able to do for the World Veterinary Association in Auckland, the World Congress of Vet Dam, which was going to happen in Sydney. Unfortunately we didn't get to Sydney, but we were able to enjoy the conference. As a sort of six month festival within and I love the way, I love the way you, you, you titled it, right?
I think labels are very important, right? And you could have called it, you know, the what many people call it the summit and all those sort of things, which are nice names. But I love the fact that you called it the festival because festival implies celebration.
Exactly, yeah, which is so cool. Yeah, and the pandemic was a terrible thing, but actually. There were a lot of good things and a lot of silver linings that came out of that, weren't there?
Oh, they were. I was in London speaking at the barbecum. Which isn't that a beautiful building.
Oh my goodness. And, it was a fairly, I, I felt like an imposter, it was a very, very high powered group. And, they get together, every year, or they were getting together every year.
It's called the Performance theatre, and, to, you know, basically solve the world problem and world problems. And every time they open with this musical, sort of specially created musical thing. So here on this thing at the barber camp, there's this brilliant music.
Oh my God, you're, you're like at the centre of the universe. And then this lady in, in, in the back, there were two ladies who I thought were singers. And one of them was, she was doing all of this choral stuff, which the guy on the Mac was kind of doing wonderful things with.
And then the black lady stepped forward. And I noticed she had a music stand next to her. So she was not gonna belt belt out a song.
Turns out she was a poet. And her 4th line was just amazing. Can I share the 4th line with you?
Yeah, sure, she said. Have you, and she said it about this pace, by the way, she said. Have you ever noticed?
When things break. They open. Isn't that beautiful?
That's just beautiful. Yeah. Did you know the webinar that Virtual Veterinary Congress is back for 2024.
Starting on the 5th of February, we have 10 hours of continuing education with speakers such as Sarah Heath, John Chisy, and Samantha Kyler, and many, many more. We'd love to see you there. If you'd like to get involved again this year, or if you'd like to join us for the day next time, please click the link in the description below to find out more.
And, and I think giving another C word, it's, it's so important that people step up and become change makers, that's something you've definitely been with B1G1. We met on a change makers . Meeting didn't we with with Roger Hamilton as well, we're one of the, you know, we had a round table on that and.
Change is happening so quickly and we can either be consumed by the change or we can actually be agents of change, can't we? Yeah, exactly, exactly, exactly, and, and you know was was it Steve Jobs who said something like oh I want to talk about Steve Jobs. Steve Jobs, I think, who said, you are at some point, he said you are about to hit a if you, if you haven't lived through a strategic inflexion point, you haven't lived in this, in this past, 3 years or so it seemed like every day is a strategic inflexion point where you can only make.
Sense of it looking backwards, right? It's, it's, really, really important. And I think also, that this is not a, a, a C word, but I love what, what is it OK if I use a non-c word for a minute?
We'll, we'll, I think I said digitalization, so you know. In 1994, Jobs said this, and by the way. It's really, really important for everyone listening to get the truth of this.
So he said this, he said. The storyteller is the most powerful person in the world. Now you can ignore the power thing, but then the next thing he said was like, well, he said.
The storyteller sets the vision. The values and the agenda. For an entire generation yet to come.
Isn't that cool? And the moment you get that, the moment you get that, right, you get that it's not about you. It's it's about something bigger than you, and by the way, you might say, oh well, you know, Jobs was a great story creator sorry storyteller, which he was.
But really what he was was a story creator. He was giving us tools, just like you're giving the vets tools, right? To, to do really interesting things, to change up the stories that their clients are living on account of how their pets aren't too well, for.
Right? It's, it's, it's, it just flips. And, and so when you, when you get that, it really changes everything because it starts to talk about, you know, instead of you being a leader, you become a steward, if you like, you know, where you're kind of yoderring, for want of a better term, and creating in your firm, your web firm, you're not creating, hopefully, you're not creating followers.
Hopefully what you're doing is you're creating leaders. So that you can sort of step away and and have this, you know, wonderful vision about where you want to be and have a look at it from a much greater level, and the moment you do that, you see things that you just, they've always been there, right? But you've not seen them because you haven't just stepped up that mountain a little while, yeah.
Yeah, it's great having, you know, when I started webinar about 1314 years ago, there really was no online space for anything. And now there are people can make appointments online, they can, they can do teleconsults online as well. All of these things have sort of come about because we started on the journey and, and it's having that vision of making the world's most confident vets.
Because education brings confidence. If, if you walk into that consulting room and you have a good structure of how to approach a case and you know. The different conditions that it could be, you're, you're gonna feel much more happy and content in in doing the job and, and of course if you have better vets, then the animals are looked after better.
And of course that's why I became a vet in the first place. So the leverage of when, when we were educating people with 100 people in a room and that was it, and of course we didn't even record it, so we began to forget the minute that we walked out of the lecture theatre, whereas now with. The ability to record like the Khan Academy showed and we've showed as well, that ability to be able to go back, to create that sort of encyclopaedia now of veterinary knowledge is, is has been a massive help for, for vets in countries where the training levels aren't the same as they are in in the UK or in America or Australia.
And, and I loved, Anthony, what you said about confidence, and I loved how you were talking about that confidence comes from education. I also loved the way you said structure. And the reason I loved you, you saying there was a structure, you know, to how you look at a case.
The reason, I think that's really important is, we know, we know that when people, meaning your clients see structure, see structure, they, or hear the word. They actually think of, you know, great tall buildings and all of that kind of stuff. And the moment they do that, the trust level goes up, right?
And, and as, as you know, you know, I'm, I'm, I'm not gonna have you with my bed if I don't trust you. Right? So confidence and care and all of those sorts of things go hand in hand, making, making something which your clients want to belong to and your team wants them to belong to, and something that you're proud of every day.
And Something that you're leaving, let me just do this one. I, I, I love articulation. I love it.
I absolutely love articulation. And, you know, we talked about the 29,188 days. I'm not sure, Anthony, when it's, it was because of that, that, by the way, I know you've all got your calculators out now, if you haven't already.
But, what's interesting is, I, I'm not sure whether it's an age thing, but what happens is, I think that's when we start thinking about the legacy, right? Now, the problem is, we've already known that that was gonna happen, but we, we don't start thinking about it, right, until it's too late, almost, right? So, so if we think of legacy.
Then it's, it's very interesting that we can alliterate with that. We can say instead of, and by the way, as Roger says, you know, you don't get a choice as to whether you, whether you leave a legacy, you're gonna leave one. The question is, is it one of contribution or is it one of consumption?
And, but I think it's really interesting that you can play with that L. So instead of talking about leaving a legacy, why don't we talk about living the legacy? Every day, and then why don't we talk about leveraging.
The legacy every day, so that the people in our team get that, the people in in our community get that, and it, it really is game changing, once once you think start to think about it that way. I think it's really important what you talk about with values. We have 12 values in our own company and it's something that we really try and live by.
Some are a bit more aspirational than others, we've not, you know, finished that journey yet. But the values creates the culture, another C word and . The leader or the servant is often the person who has to create that or or should be helping to embody that culture because if that culture, every company has a culture, and it can either be inflicted on the company or it can be actually created and having a positive culture, you know, with within that practise there will be practises that you go to that there's a toxic environment, a toxic culture.
Those sort of places, you know, one of our values is fun. If you're not having fun, if you're not loving what you do in your job, then you need to look at changing, in my view. Yep.
Very much, very much. In fact, very interestingly on that, my, my soon to be son-in-law, whose name is John without an H, I worry about that missing age, but anyway, he is actually working at Apple. And, he talked about the, the onboarding experience and said that there was no way in the world that he was ever going to work with another company.
And then he told me, he said, Paul, by the way, he said, did you know that you would be able to get a job at Apple? And he knows my age. And I said, Really?
Is it because, you know, I'm an Apple fanboy with all this stuff? He said, No. He said, one of the cohort, in one of the cohorts that we just did, there was a guy 82 years old.
And he's loving it as well. And then I found out, here's a a a a number that we should have a competition on and we can tell people after they, they don't, but I'll tell you now. Amazingly enough, amazingly enough, and it is all about values, the average sales, quote unquote salesperson, and you know, there's no high pressure sales when you go to an Apple store, it's just that they're building the relationship and all of that kind of stuff.
That's where they spend their time. There's no sales training, it's relationship training. And anyway, the average person, I'll put it in US dollars for you, like my future son-in-law, and he's like not, you know, up there, they sell $75,000 US dollars per day.
And you go, what? That's, that's just incredible. And then I said to John, you know, that's just incredible, and he said, he said, Paul, you need to understand that, that when people come into an Apple store, they come in.
To buy, right? And I started to think about that and start to think about how is it, what, what is it that we can do in a vet practise, for example, to, to get that where everybody is, you know, got that lovely cultural diversity and so on. And if I can, can I read you?
What every Apple person has in the wallet on their phone, because it is their values, and then what I'll do, Anthony, if it's OK with you, I'll send that to you and then you can, you know, so people can download stuff. Would that be OK? It is just, it is just amazing and, and, and, and very, very quickly, very quickly, it says this, we're, we're here to enrich lives.
To help dreamers become doers, to help passion expand human potential, to do the best work of our lives. At our best we give more than we take from the planet to the person beside us. We become a place to belong, there's that word again, where everyone is welcome, everyone, and then it goes on with some amazing, amazing stuff, and then, It, it, the final line is, or the final stanza, if you will, is at our core we believe our soul is our people.
And let me people who recognise themselves in each other, isn't that such a cute, a cool line. People who enable others to shine, people who work to leave this world better than they found it, people who live. To enrich lives.
I absolutely love that. So if you'd like me to send you a copy of it, yeah, send me, yeah, it's beautiful. I don't think it's, I, I, I liked what you said before as well, you know, I, I talk a lot about there are givers and takers in the world, but actually also do you contribute or do you consume?
I, I was at the beach this morning and I picked up a bit of plastic. I picked up a poop bag that had a poop in it, but the plastic, you know, white people now. Bag the the poop before they then leave it on the floor, I don't know.
But that is somebody who doesn't want to give, who wants to, he or she wants to take. By just picking up those two or three things again not makes a huge difference, but if everybody does it, it makes a massive difference, doesn't it? Well, it's interesting you say that.
I, I, I, I agree with you. I, I think there's a, there's a, you know, in our DNA is that we're all at our best when we're giving, and I don't mean giving money or anything like that, but when we're giving, when, you know, the little old lady, the proverbial little old lady is going across the road and we've helped that lady across the road. Guess what happens?
The oxytocin flows because she smiles back at you and says, thank you very much, which creates the oxytocin in you. Or, you know, here in Singapore, or there in Singapore, where I normally am, right outside, my condo, the bus service is just amazing, just amazing. And whenever I get on a bus, I, I, I have my little car, you know, which you.
And I always stop and I look at the driver, and I say to the driver, thank you for stopping, which is really a stupid thing to say because they were going to stop anyway, right? But, but you can just see, they, they, they, they fuck it. And then when I get off the bus, I, I go around the front again and say, Thank you, that was great.
And I, I, I imagine, so I feel good about that, right? But I also imagine. That the bus driver goes home and says to his wife or family, you wouldn't believe what happened this morning on the 172 bus there was this weird guy got on and said, you know, and it gets back to what you were saying about before this whole thing around gratitude and stuff, man.
I think it's a universal law that whenever you give, you always get more back and you don't realise that at first, but once you start to get into the. Habit of it, of, of being, having an abundant lifestyle rather than a scarcity lifestyle, that changes so much, doesn't it? Yeah, it it does, you just, you, you, you literally see the world in a different way, and one of the reasons that you do that, by the way, is because you know how .
Guys, Anthony, we guys, we sometimes disconnect, you know, we sometimes go into what's called our cave, you know, and we're not gonna talk to. And so we just disconnect, we really do. And, you know, as we were saying before, we need to change that up and just talk about that connection and that whole giving, because that's in our DNA.
And that's what we, as Brene Brown said, that's why we're here. Well, and the others say, communication, you know, which is all around community as well, the fact that, we can connect with other people, we learn, and hopefully we give them, we, we, we learn from people as well, don't we? So it's a two-way street.
A good communication. Very much a two-way street. And by the way, if you go back to that little thing with Steve Jobs, right?
You know, the, the storyteller that's the vision, the values and the agenda for an entire generation yet to come. Who's, who's that actually? Who is that?
That's your kids. It's the kids of the people that are coming into the practise, right, and guess what, they're looking at you. And you have a chance, right?
That's what, that's what Mr. Jobs was saying. You have a chance to change up their story.
Right, so that their, the chapter of their life has a better ending than many chapters do. When you look at the news, if, if you follow the news and there is an argument not to follow the news, there is so much difficulty and despair. And yeah I think we are called to be people of hope, people who can show that there is a way out of these difficult, difficult situations like the, the situation in the Holy Land at the moment.
In Ukraine, in Sudan. These situations just look so difficult and yet with will and with love, there are ways of turning these things around, aren't there? There are, there are, there, there really are.
And one of the things I, I was saying, or we were saying earlier on, is that effectively what we were saying, Antony is. There's never been a more important time to do this, right? There's never been a more important time.
Yeah, no, I absolutely agree, and Paul, obviously really love what you've done and what you continue to do with B1G1. Just remind us of the website cause I would like people to go and look at this because. Oh yes, yes, yes, sure.
Actually, what, what I'll do, I'll send you, if it's OK, well, here's the link, right, here's the link. So just go to B1G1.com.
Yeah, and it's it's a number one and it's a number one just for people in the United Kingdom keep referring to it as Biggie, but no, it's an amazing concept and I think. You were, you know, the both of you were, were really at the start of this, but there is now so much. Of that happening where if people can see that there's an impact, and it's also where.
People are wanting to work with businesses that look like they're ethical businesses as well, don't they, that seem to care. The veterinary thing is people don't care how much you know, they want to know how much you care. And caring for them and caring for their pet or their farm animal or their horse.
This is, I think, such a key, to being a successful vet that if people know that you care, and if you do care and if you are able to give, then. By getting it back then compassion fatigue is a thing I accept, but I think there is a way around it if we are building up ourselves with that gratitude and that celebration that you talked about at the beginning. Yeah.
Yeah. And. And it, you know, it's, it's not, it's not easy, it's really not easy, but then again, someone once said nothing great is is easy, but, but, I think, .
The thing that gets me on it is that. It's just becoming more important. It's just becoming more and more and more important.
That we get it, it really is. And in the end, Paul, I think we both are trying in our own. Little ways to create a world that's more equal because actually inequality stymies creativity, it stymies growth, and it's not fair that we have people in parts of the world.
We have now a situation where one of our Prime Minister wants to stop the boats coming in. But doesn't talk at all about the environment. And of course the environment is why the boats are coming in, because if you're in the global South, I mean, you're in Australia at the moment, the terrible fires you've had and the floods over the last couple of years.
Yeah they're happening now by the way, I heard they're happening now. If we can, if we can sort the environment out. And make countries in the global south better places to live in because there are more trees and there's not deserts.
Then people want to live close to where their family is, to their connections, don't they? Yeah, yeah. And, and, you know, there's so, so many things like, you know, you look at what's been happening in Nepal, you look at what's been happening in in Hawaii, you look at what, what's been happening in Morocco, you look at all of that, all of that stuff, .
And that encourages us to, you know, to, to keep going to find ways of, of, of, of, of supporting that, and it's, how, how shall I say, again, it's, I, it's not about, I hope this makes sense actually, it's not about me, it's not about Masami, right, it's not about any of that, it's, it's about, what, what happens as a result of, you know, it's all about the outcomes that are, that are we're able to do and just be and, and by the way, be really grateful that we're able to do it, right? So we're, we're both in a privileged position in that we can do things and you know, I think as Zig Ziglar said, you know, you've got to move quicker and quicker as you get older and older because you've got less time left to make the changes. And there's a lot of change that still needs to happen, but when I see somebody like you, Paul, 29,188 days old, doing the amazing work that you're doing and moving quicker and quicker, then it gives me hope that I will be able to continue to, To work and try and make a difference in, in my own little way that I'm doing in in the veterinary, if ever, if Antony, if ever you doubt that, if ever you doubt that, just go back to where you were 14 years ago.
Just go back. And then have a look at that. Have a, have a look at that.
You, you know, the people that you're able to influence, you're able to connect with, you're, you know, all of those, all of those things, able to give, as you were saying, give them more confidence, more clarity. All, all of those things. And that's, that's that whole thing, right?
About leveraging the legacy, so it's really cool. The fact that we've got, we, we live in a very blessed time, but as with all times, there are challenges, but. What really encourages me, Paul, is that.
The human character has the ability to rise to challenges and solve them. And you know, the worries about things like the environment. I still think that this is something that we can we can make a difference on and, and actually it's so important in the community that you're in because spending time with you today has been a great encouragement for me and it's important to put yourself with people who build you up and give you confidence rather than depress you, isn't it?
It surely is, yes. Given the choice, you'd want to do the former, wouldn't you? You really would.
It's interesting actually. It, it's actually interesting. I, I noticed, today, on the, on the flights that were cancelled, and it was very possible for people to get annoyed.
And I noticed that on every announcement, you know, welcome on board, you know, all of that sort of stuff, they say. And, and they had this way of saying it, which I should have written down, but it was, it was something like this. We thank you very much for your respect and care, to the people sitting next to you and to us.
And I thought, wow, that's, that's really, really cool. And I, and I saw it in the, something similar, in the rental car thing. And so I, I think what, what's happening is we're, We, we realise that when we create a world that's full of kindness, you know, interesting things start to happen.
Yeah, no, it's, it's really true, and Paul, I've loved speaking to you, it's always an inspiration to, to listen and to speak to you. Hopefully we will manage to, see each other soon, or otherwise get on another Zoom call because it's been really inspirational, loved the idea around celebration, around connection, around community. Clarity in the in the vision and the values which then allows people to know what you stand for and who you are and they can either.
Want to get involved or not want to get involved, but the values are just so it's so so important, so thank you for reiterating that again for us and for vets listening in and practicers listening in, if you don't have values, well everybody has values, they're either good values or bad values, and you, every practise has a culture, it's either a good culture or a bad culture so. Do spend time thinking about that because it's we all deserve to work in places that are fun and exciting to work in. And I know that fun is one of your, your great values as well.
It's been so, so much fun. I mean, here we are. It's, 9 o'clock at night right now, in, in Australia, where I am.
And here we are having exactly that, right, exactly having fun. And so I, I'm so grateful to you for arranging it, and of course for you listening, whether it's on the train in the car, wherever it is. I'm so grateful that you were able to tune in as well.
Thank you so much Paul. Enjoy your time in Australia before you go back to Singapore and yeah, thank you so much for everything that you're doing for those 336 million impacts that you've been able to facilitate through B1G1. It's an amazing achievement and just thank you for everything that you do for, for the planet and for the people and for the animals.
It's a. Yeah, I, I, in fact, I'm gonna send you something which has, so I promise you I'll send you that credo, but I'm also gonna send you something which people can click on, and they will see, They are able to do something for animals just by clicking on this thing. So I'll, I'll send you the link later on today, and, you can pop it on the show notes or wherever it is.
But I think, and by the way, I think that when you click it, you'll go, Oh my goodness, do they do that now? Yes, we do. Yeah.
That's great. OK. Thank you so much, Paul.
Thank you very much everyone for listening. This has been Vet Chat, and, hope to see you very soon on a podcast. Take care.
