Below you will find answers to the questions we get asked the most
Frequently Asked Questions
Everything you need to help you on your journey of becoming the best veterinary professional you can be.
How can we help you?
The Webinar Vet is a streaming service that offers a wide variety of veterinary on-demand and live webinars, events, and podcasts – available on any device, anywhere in the world.
Our extensive library of 2,300+ hours of veterinary webinars covers everything from ECC emergency medicine to dentistry – there’s something for everyone, with new webinars added every week!
A membership gives you exclusive access to a library of premium webinars and upcoming live webinars. You will also have the ability to track your CPD and log your activity with the 1CPD app, or download your certificates.
Focus memberships are £199 ex VAT/year or £19 ex VAT/month.
Unlimited membership is £499 ex VAT/year or £49 ex VAT/month.
Team memberships start from £999 ex VAT/year.
You can contact us through our website by filling out the contact form, emailing us at email@example.com, or calling us at +44 (0) 151 324 0580.
To view your completed CPD, log in to your account and click on the "My Account” button and click the “My CPD Record” link. Here you will be able to see all of your completed CPD and download certificates for your records.
CPD is recorded automatically when you complete a webinar or podcast. Your CPD record will show the date, title, and duration of the CPD activity, as well as the number of CPD hours awarded.
To become a member, simply visit the "Pricing" page on our website and select the membership plan that best suits your needs. Once you have completed the registration process and started your free trial, you will have full access to our library of webinars and podcasts, as well as potential discounts on live events and access to hundreds of exclusive member rewards from our partners.
As a member, you will have access to our library of webinars and podcasts, potential discounts on live events, exclusive member-only content, and access to hundreds of exclusive member rewards from our partners.
To listen to podcasts, log in to your account and visit the "Podcasts" page. Find the podcast you want to listen to and click on the "Play" button. You can also access our podcasts via most leading podcast providers such as Spotify and Apple Podcasts.
To create a team, log in to your account and click on the “My Account” button and select “My Teams”. Give your team a name and click on the "Create" button and follow the prompts to set up your team.
To change your password, log in to your account and click on the "My Account" button. Click on "My Profile", enter your current password and your new password and click “Save”.
To cancel your subscription, log in to your account and click on the "My Account" button. Click on the “My Profile” link and click on the "Cancel Subscription" button and follow the prompts to confirm the cancellation.
To search for upcoming webinars simply log in to your account and click on the "Videos" link in the navigation menu. On the “Videos” page you can toggle between “All”, “On Demand”, and “Upcoming” webinars. Find the upcoming webinar you want to attend and click on the "Save Your Seat" button. You will then receive an email with instructions on how to join the webinar at the scheduled time.
To delete your contact records, please contact us at firstname.lastname@example.org with your request. We will process your request as soon as possible and confirm when the records have been deleted.