Webinar Category: Veterinary Practice Management

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What makes a good Vet?

Alan Robinson

Alan qualified as a Veterinary Surgeon in Australia and has 23 years experience in practice in the UK and Australia. He has run his own mixed multi-branch practice for 12 years in the UK and studied for a Diploma in Management. He has worked as a consultant in the areas of technical service, training, product development and marketing for the veterinary pharmaceutical industry and has successfully delivered coaching and management consultancy in electronics, pharmaceutical, global retail and veterinary industries

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2012 doom and gloom or opportunity knocks! Planning and goal setting for success in 2012

Anthony Chadwick


Energy and Time Management

Diederik Gelderman BVSc, MVS

We all get given the same amount …
And yet so many of us seem to run ‘short’ and stand in awe of those who seem to have so ‘much’.
Time and Energy – there are no refunds. You can’t go back and ‘claim’ if you have wasted it or not used it well.

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5 Simple Tweaks Tips & Tricks that will ensure your Veterinary Practice Website attracts More local customer

Richard Hill

Did you know that a staggering 82% of local customers use the Internet when they need to source a local product or service?.. Oh and it gets better, 52% of those searches turn into REAL enquiries, where is your website ranked, are you on the first page?
When you look for a product or service where do you look.. Google right ?  If your veterinary practice website is NOT on page 1 of Google you are missing out, 98.2% of all enquires only click on the websites that are visible on page 1.
Richard will be discussing:
5 Simple Tweaks, Tips & Tricks that will ensure your veterinary practice website ranks on the first page of Google.
Showing real life case studies of veterinary practice websites.
Sharing how he routinely gets local customers to page 1 of Google.
Who should attend? If you are a practice manager or responsible for generating new clients for your practice then this is for you.

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Understanding and Applying Psychological Capacities within veterinary practice

Brian Faulkner

Being effective as a general practitioner requires much more than just clinical knowledge.  The aim of this lecture is to enable vets, as well as mangers within the profession, to understand how various psychological capacities relate to veterinary work and veterinary outcomes. The lecture highlights the implications of evidence based psychological research regarding human effectiveness in conjunction with the results of psychologically analysed interviews with the Petplan Vet of the Year winners

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The Secret World of Mystery Shopping – How to Make it Work for You

Alison Lambert


So What Exactly Do Today’s Clients Want?

with Alison Lambert

Part of the 21st Century Veterinary Practice series of webinars.

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It’s All in the Numbers — Understanding Financial Figures

with John Sheridan

Part of the 21st Century Veterinary Practice series of webinars.

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The 21st Century Veterinary Practice — some ideas on how to get there!


Practice Websites

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