This webinar will examine how to successfully hit your targets!

Nancy is a physics graduate and spent the first ten years of her career working in the electronics industry. Initially, she worked as a Manager progressing up to Director level. After eight years as an independent consultant, she got tired of book-keeping and answering phone messages, so she started Vinehouse.

Nancy has notched up over 20 years experience in the communications field. As a successful author she has written ‘Difficult People Made Easy’, the eZine, ‘Challenging People’ and has also designed the ‘Difficult People Calculator’.

Nancy is an exciting and inspirational speaker guaranteed to engage and stimulate your audience. She personally coaches over 100 people every year and presents and trains groups all over the UK, as well as Europe and the US. She has the skill to take complex situations, show you what’s going on, and then deliver straightforward strategies for dealing with them.

Archived Under: Veterinary Practice Management

Do you look at other people at times and think to yourself how confident they appear compared to how you feel?  I have to admit that I do at times! This is very common and very normal! The aim of this session is to explore the fascinating psychology that helps us understand the relationship between personality, motivation, confidence and fulfilment, achievement and success in our careers and our lives. This session is specifically tailored to anyone who ever has or hopes to work in general practice.

Confidence is a multidimensional concept. It is a combination of the feeling that a specific event will end in a desired outcome (this is optimism) as well as an evaluation about what we or others can do to favourably affect that outcome (this is known as self-efficacy). Confidence always has an object, in that we feel confident about a specific outcome in relation to a specific event. This is in contrast to the concept of self-esteem, which is more of a global judgement about our sense of self-worth.

Describing ourselves as ‘confident’ (on a CV for example) is to view confidence as something we possess in varying amounts as opposed to something we experience when we interact and interpret the ‘world’ in certain ways. This session explores the basis and surprising origin of the ingredients of confidence; optimism and self-efficacy. It also explores how we can learn to enhance our confidence in situations where we experience adversity, challenge and even failure.

The session also highlights two distinct reactions to adversity and failure; the “helpless response” and the “resilient” (aka the “mastery-oriented”) response and how they relate to what motivates us as well as how we can go about motivating others.   Research has shown that by working on our ‘belief systems’, we can learn to display a more resilient or optimistic response and thus stay motivated in the face of a predicament. In fact, what we believe failure ‘means’ or ‘says about us’, is a stronger predictor of whether we are likely to fall apart or remain motivated when we are having trouble, than our actual skills and ability. Like confidence, motivation is a process and therefore also has a focus. In other words, we feel motivated to achieve something specific as opposed to possessing a certain amount of motivation. Furthermore, research is challenging the assumptions that a ‘history of achievement and success’, high intelligence, and constant praise are the predictors of confidence,
motivation and the routes to a career full of fulfilment, achievement and success. This session discusses these findings and how they relate to our day-to-day work in veterinary practice.

Archived Under: Veterinary Practice Management

If you’re a Vet Clinic owner or manager and you LOVE the idea of a steady flow of new clients coming into your practice each week of the year – but you HATE the idea of having to “sell-sell-sell” then this session is for you.

Archived Under: Veterinary Practice Management

Alison is a well-known and thought provoking speaker.

Following qualification as a veterinary surgeon from Liverpool University  (last century!) she entered practice and worked in Small Animal practice for several years prior to leaving to pursue a business career first with Hills Pet Nutrition and then MARS.

As founder and managing Director of Onswitch she and her  team are constantly provoking new thoughts and ideas for the animal care professions in their relationships with the consumers who have cared for animals in their lives.

Archived Under: Veterinary Practice Management

The aftermath of an economic downturn in a veterinary practice is typically marked by burnt out employees, overworked owners and systems and facility that are stretched to beyond capacity. What would happen if we looked at the downturn as an opportunity? What if we took the time to revitalize our practice and weed out bad systems and bad employees? What if you became the leader that the team is looking for in a time of uncertainty? This lecture will offer helpful tactics for managing through a downturn while doing what is best for the client and the patient

Archived Under: Veterinary Practice Management

Chris Newton is a marketer, pure and simple.  He is regarded by many as the ‘godfather’ of small business marketing in Australia.  What he doesn’t know about marketing, indeed what he hasn’t tested and proven in marketing, is not worth pursuing.  His speciality is helping professional practices rapidly grow their profits, ethically and sustainably.
Our second contributor on our webinar will be Dr. Diederik Gelderman.  You may have heard of Diederik.  A former ‘Veterinarian of the Year’ in Australia, he runs a thriving business called Turbo Charge Your Veterinary Practice, and speaks to and coaches vets all over the world.
Our third key contributor is Dr. Sam Bowden, a super successful Australian vet with a serious business brain.  He grew a mixed animal practice from zero profit to $160,000 a year in three years. It was no fluke. In 2004, he bought another practice in a low socioeconomic region that was turning over $170,000 and built it into one of the fastest growing, highest profit practices in Australia.

Archived Under: Veterinary Practice Management

Archived Under: Veterinary Practice Management

Archived Under: Veterinary Practice Management

Archived Under: Veterinary Practice Management

We all get given the same amount …
And yet so many of us seem to run ‘short’ and stand in awe of those who seem to have so ‘much’.
Time and Energy – there are no refunds. You can’t go back and ‘claim’ if you have wasted it or not used it well.

Archived Under: Veterinary Practice Management